FAQs

What services do you offer?

1

We offer a range of services! Everything from full-service party planning and designing, to balloons and backdrops, to stationary design and printing! If we don’t have it listed, reach out and ask.

How do I get started?

2

Super simple. Either fill out our Inquiry Form (top right-hand corner) or fill out our contact page. We will get back to you within 24 hours.

What makes you different?

3

I am detailed oriented. I create pieces that I would want for myself. If something doesn’t look right, I will make it perfect for you with no questions asked! I want to build a personable relationship with my clients and that means I will make it perfect and affordable for everyone.

How can I contact you?

4

You can reach us anytime on our contact page, Facebook page, or email. We will respond within 24 hours.

Do you offer shipping?

5

YES! We offer shipping to anywhere in the USA. We also offer local porch pickup from Stardust Headquarters.

Do you offer delivery?

6

Absolutely! There is a delivery fee of $25 for the first 10 miles, then there is an additional $1.50/mile after that. We deliver to local counties around St. Charles County!

What happens after a design has been agreed upon?

7

Once the design and details are finalized, Stardust will send you an e-mail with the final Invoice and Documents to be signed.

Either a $50 deposit or a 25% (of total) deposit has to be paid AND have the contract signed, in order to be officially booked with Stardust. This deposit is put towards the final cost of the event.

Do you offer discounts or perks?

8

YES! Throughout the year, there will be holiday sales/discounts.

There is also a Referral Perk of refer a friend, get $20 off your next booking.

AND as ALWAYS, first time bookings get a 10% discount of their purchased items.

(Referrals & discounts do stack, by the way)